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Shipping Policy

1. Delivery charges are according to weight of product. We deliver in Malaysia, Singapore and other selected countries such as India, UK, US, Australia and Canada. 

Normal Delivery (4 - 8 business days) - East Malaysia (Sabah & Sarawak) RM 15 per kg

Normal Delivery (4 - 7 business days) - West Malaysia (Peninsular Malaysia) RM10 per kg

International Delivery (7 - 20 working days) +/- RM150 - RM200 per kg

Delivery will only be processed on business days (Monday to Friday) and there will not be any delivery on weekends (Saturday & Sunday) or Malaysian Public Holidays. Any order that was made on Friday will be processed on the next business day which is Monday. Please contact +6012 350 9542 via Whatsapp for confirmation or further assistance.

Please note that due to current rise in Covid-19 cases in Malaysia, there may be delays in delivering your parcels. Thus we are not accepting urgent orders. Please contact us via whatsapp if you require your order urgently. 

2. Once parcel is dispatched, you will receive a notification with the tracking number. Please track your parcel and contact us if there are any queries.

3. In the event of delay on the delivery, we would recommend for self-collection at the designation deporting branch of our delivery partner to avoid effects on the product quality. We do not assume responsibility or authority for the operations of our delivery partner. Your kind understanding is much appreciated.

4. Please refer to our Return Policy page if you have any problems with your order.